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SERVICES

  • Coordinate and build effective relationships between Operations, Facilities Engineering and Network Support teams, and control system vendors. 

  • Engage with Operations, control system vendor support and IS teams to ensure changes are specified, designed, tested, documented and implemented accordingly for DCS / SCADA systems and applications. 

  • Performs IT system administration tasks, monitors DCS / SCADA and IT system performance, and maintains DCS / SCADA and IT applications. 

  • PCN software license inventory management 

  • Ensuring all documentation, evergreen procedures and compliance tasks for the IT/PCN systems are completed and up to date 

  • Managing IT system component lifecycles including software and hardware upgrades of legacy equipment 

  • Participating in Operations and IS “management of change” and “permit to work” meetings 

  • Troubleshooting PCN incidents and providing analysis and follow-up support 

  • Performs advanced troubleshooting by applying knowledge of process automation, POCs/PLCs/RTUs and communications protocols 

  • Maintaining current working knowledge of IT and control system trends that could impact plant operations 

  • Provides problem solving, continuous improvement and standardization efforts for SCADA and Windows related work processes. 

  • Commitment to health, environment and safety and our customers best practices 

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